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Billing FAQ

bullet Accepted for payment
Visa, MasterCard, American Express, Discover, Diners Club International, Carte Blanche, JCB, wire transfer, or a check or (international) money order that is payable to "GSP Services, Inc." and is in US Dollars. Our mailing address is: 1900 Cavalier Cir, Crofton, MD 21114-1705, USA.

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Billing Authorization Agreement

Paying by credit card has many advantages, including no checks to write, no postage fees and no bills to mail. Please update GSP with your credit card information if you receive a new credit card number and/or expiration date. A 3% convenience fee will apply to accounts with monthly invoices over $1,000.

 

bullet Prorated Pricing
Virtual Servers do not have a server setup fee. When paying by credit card, the first month's service will be charged to your card when the server is ordered. When paying by check or money order, processing begins upon receipt of a deposit equivalent to the cost of one month of service. Your first month of service will be prorated.

Example: If your virtual server was installed today (the 11th), the service fee for the San Jose, CA or Sterling, VA data center would be as follows:

First Month VPS A  VPS B  VPS C  VPS D  VPS B cPanel  VPS C cPanel  VPS D cPanel 
Oct 2024 Linux VPS USA  $19.65  $23.03  $43.35  $73.16  $30.48  $50.81  $80.61 
 
Second Month
Nov 2024 Linux VPS USA $29.00  $34.00  $64.00  $108.00  $45.00  $75.00  $119.00 

 

bullet Payment Schedule and Terms
Invoices are sent by e-mail on the first, unless if other arrangements have been made. GSP's terms are N/15 or net amount due after 15 days. If payment is not received by the 15th, a second invoice will be sent. Accounts will be disabled if payment is not received after 25 days. A $25 account reactivation charge will be billed to resume service because of non-payment. Prices are subject to change in the future, but are guaranteed through your paid billing period.
 
Monthly Billing Cycle Summary
1st Monthly invoices are sent.
1st If applicable, Credit Card is charged.
15th Payment is due to GSP.
25th If payment is not received, your account will be disabled until we are notified by you.

 

bullet Money Back Guarantee
If a customer cancels within 30 days of their virtual server activation, the virtual server monthly service fee(s) will be refunded in full unless the customer is in violation of the Virtual Server Agreement. Only the first month's service fee is prorated. All monthly service fees thereafter are billed for the entire month and are not prorated upon cancellation.

 

bullet Upgrade / Downgrade
This is no problem. Simply send an e-mail to service@gsp.com. There is no charge to upgrade your Virtual Server; however, there is a charge of $50 to downgrade your Virtual Server.